Operating Hours
Global markets never sleep, neither do we.
Mon - Fri 24 Hours
Sat - Sun Available
Frequently Asked questions
quick answers to your all reading related queries
How do I upgrade to an Institutional account?
Institutional status requires a minimum assets-under-management threshold. Contact our sales team using the form above for a personalized verification process.
What are the API rate limits?
Our standard WebSocket limit is 100 messages per second, while REST endpoints allow for 200 requests per minute. Custom limits are available for high-frequency firms.
Do you offer 24/7 technical support?
Yes, institutional clients have access to a dedicated Slack channel and 24/7 technical on-call engineers for critical system integrations.
Which fiat gateways are supported?
We support USD, EUR, and GBP via SEPA, SWIFT, and FedWire. Instant deposits are available for verified institutional entities in the US and EU.
How do I upgrade to an Institutional account?
Institutional status requires a minimum assets-under-management threshold. Contact our sales team using the form above for a personalized verification process.
What are the API rate limits?
Our standard WebSocket limit is 100 messages per second, while REST endpoints allow for 200 requests per minute. Custom limits are available for high-frequency firms.
Do you offer 24/7 technical support?
Yes, institutional clients have access to a dedicated Slack channel and 24/7 technical on-call engineers for critical system integrations.
Which fiat gateways are supported?
We support USD, EUR, and GBP via SEPA, SWIFT, and FedWire. Instant deposits are available for verified institutional entities in the US and EU.