Frequently Asked Questions
Security & Data
Will my data be private and safe?
Yes. Your data is stored securely and never shared with anyone. We use encryption and industry-standard security to keep your information safe.
Why can’t I connect my broker account?
This may happen if your broker isn’t supported, your API/login details are incorrect, or the broker’s system is down. Double-check your details or try again later.
What should I do if I notice suspicious activity?
Immediately change your password and contact our support team.
How often is my data backed up?
We regularly back up your data to prevent loss in case of server issues.